We Welcome the Opportunity to Provide a Quote

We understand that a funeral home requires furnishings that are not just durable, but that are suited (arm and seat heights, etc.) to the families you serve. And they have to look good. Our 20 years of experience working with funeral homes has allowed us to vet multiple furniture manufacturers to ensure our pieces fit the needs of a funeral home. 

Every item shown in our Collections, includes each manufacturer's warranty. These warranties primarily include a commercial or hospitality rating - much more extensive than a typical residential wear rating or warranty. 

As many of our offerings are semi-custom or custom pieces, and we're shipping all over the country - we find it best for accuracy, to provide a formal Quote/Proposal for the pieces you'd like. Your Quote/Proposal will include sales tax, estimated freight and in most cases, expected lead-times for your furnishings.

Yes. We understand that this is an investment in your business and want to acknowledge that when we can. We also understand that when you purchase chapel chairs, you're typically purchasing a larger quantity. We also know that freight costs vary by weight and many times a 'larger load' with a carrier is at a lower rate. Any and all quantity discounts will be shown on your formal Quote/Proposal.

Yes! Absolutely. Your Quote/Proposal will come electronically and will ask if you'd like to make an electronic payment. There is a processing fee associated with credit card payments and that will be visible to you prior to the completion of your transaction.

Yes. Of course. No problem there and we'll process your order upon receipt.

As these are professionally curated collections of furnishings, we've designed the pieces and are ready to order. Once your order is processed, we'll receive ship dates from each manufacturer and pass that info along to you. Some casegoods (your wood pieces) may take a couple weeks or longer depending on inventory. Upholstery items require more time as they are produced one at a time, exclusively for you.

Your professionally designed pieces will ship from the US based manufacturer or distributor via UPS, FedEx or common carrier. For those oversized items transported common carrier, we put in place 'white glove delivery.' This delivery method allows for you to be contacted prior to delivery so you can establish with the delivery agent, a convenient day and time for the delivery. Then the delivery agent will deliver and set items in place according to your specifications.

Both the manufacturer and delivery agent takes great care to provide 100% perfect furnishings to your door. We know though, that there's a possibility something might not be to your satisfaction.  While items purchased through furnitureforfuneralhomes.com are semi-custom and custom pieces - and not returnable - we will work with you to either repair or replace (according to manufacturer warranty) any item with damage or defect. If there is a problem, it's easy to let us know. Simply take a pic of the item showing the area of concern, and send that in an email to us (ellen@ffhdesign.com). We'll process your concern and get back to you with information.

We understand it's important to properly care & clean your furnishings. This will extend the life of your pieces. Each manufacturer provides care & cleaning instructions for our items and we pass that information along to you with every purchase.

We love answering questions! Please feel free to call (262.806.7143) or email (ellen@ffhdesign.com) with any questions you may have. Our customer service team members are available 9am to 3pm (central) Monday through Friday.

Our designs are based on availability of furniture frames, upholstery & drapery fabric and availability of accessories. We reserve the ability to substitute fabrics (with your approval) should a fabric become discontinued.

For several reasons, we do not have a set price list. The furniture shown in our Collections is predominantly rated for the hospitality and commercial environments -- and is highly suited to your funeral home.  These marketplaces not only construct the furniture differently, these items are also priced differently based on quantity and final delivery destination. For example, if you want 200 chapel chairs, your cost per chair will be less than if you want 50 chapel chairs.  If you want 12 family seating chairs, your cost per chair will be lower than if you want one. Because of this - we provide guaranteed quotes rather than having a set price list.  For your quote, download a Request for Quote, fill out which pieces you're interested in and tell us how many with the delivery address. Fax or email that to us and we'll be glad to provide a guaranteed quote.